Privacy Policy

1. Data Controller

The data controller responsible for data processing on this website is SimpleBerlin. Contact information can be found in the imprint of this website.

2. Collection and Storage of Personal Data

We only collect and process personal data to the extent necessary for providing our services or where you have given your express consent.

Chat Data

Your chat messages are processed exclusively for providing our AI-powered advisory services for German bureaucratic processes. This data is not stored permanently and is deleted after the chat session ends.

Website Usage

When you visit our website, information is automatically stored in server log files that your browser transmits. This includes: IP address, browser type and version, operating system used, referrer URL, hostname of the accessing computer, and time of server request.

3. Purpose of Data Processing

Your data is processed for the following purposes:

  • Providing AI-powered advisory services for German bureaucratic processes
  • Ensuring the technical functionality of the website
  • Improving our services
  • Fulfilling legal retention obligations

4. Legal Basis

Processing is based on Art. 6 para. 1 lit. b GDPR (contract fulfillment), Art. 6 para. 1 lit. f GDPR (legitimate interests) or Art. 6 para. 1 lit. a GDPR (consent).

5. Data Retention

Chat messages are deleted immediately after the session ends. Server log files are automatically deleted after 7 days unless there are specific legal requirements for longer retention.

6. Your Rights

You have the following rights regarding your personal data:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)

7. Cookies

This website uses technically necessary cookies only. These cookies are required for the proper functioning of the website and cannot be disabled without affecting the site's performance.

8. Third-Party Services

We use OpenAI's services to provide AI-powered responses. Your chat messages are transmitted to OpenAI for processing but are not stored by them permanently. Please refer to OpenAI's privacy policy for more information about their data practices.

9. Contact

If you have questions about data protection or wish to exercise your rights, please contact us using the information provided in our imprint.